P K R I D S   T E C H N O L O G Y

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BPO & KPO Services

PKRIDS Technology is a globally recognized organization with a wide and in-depth knowledge in offering excellent outsourcing solutions to our valued clients at an affordable price. We give our complete focus to achieve the customer satisfaction and ensure to deliver the services with thorough flexibility and transparency. Our team of enhanced analysts, data entry specialists, technical staffs, developers, and image editors believe in optimizing the client’s experience by adding an extra value via continuous process enhancements and detailed quality checks.

If you are in search of the right outsourcing partner, PKRIDS Technology is the best and highly recommended choice to meet your demands in a short time. Digitization has made most of the companies from various verticals to adopt the means of outsourcing and thus, we are here to assist you with our incredible.


Customer support services

  • Inbound voice process
  • Outbound voice process
  • Avatar process
  • Pre-sales and post-sales support
  • Phone order taking
  • Phone technical support
  • Telemarketing
  • Industry specific staff
  • Customer psychology experts

Live chat support services

  • Website Live chat answers to queries
  • Pre-sales and leading up to sales

Email support

  • Replies to your product questions
  • Answering technical details about a product
  • Tracking orders and delivery co-ordination
  • Updates or cancellations
  • Dealing with customer complaints
  • Articulate Email responses with guaranteed response time

Helpdesk support

  • Technical support
  • First line and second line
  • PC and networking support
  • Certified technical professionals

Benefits of using our customer support service

  • Instant access to customer care experts
  • Staff trained in customer psychology
  • Cost savings of 50% or more
  • Improved customer care experience
  • Service available 24/7